CSG announced that Bret Griess, president and chief executive officer of the company has shared his plans to step down at the end of the year, following nearly 25 years of service with the company. Brian Shepherd, executive vice president and group president has been selected to succeed Griess as president and chief executive officer of the company, effective January 1, 2021. In addition, Shepherd will be appointed to the Board on the same date.

Reports and Coverage
Open source: The key to unlocking the networks of the future
Open source software (OSS) serves as the foundation of IT infrastructure worldwide, allowing e-commerce platforms and innovative over the top (OTT) players to bring services to market quickly.
What does the post-COVID-19 future of retail look like?
Over the course of just a few months, the COVID-19 pandemic has permanently redefined the retail landscape.
Mondia unveils new Hamburg-based innovation hub as part of European expansion
Mondia, a leading technology company which specialises in the marketing and distribution of digital content, has announced that as part of its European expansion, it invested significantly in its new Hamburg office to turn it into a world-class creative space and innovation hub.
The Middle East goes cashless
Lockdown measures imposed everywhere in the world have impeded some sectors, but have boosted others that were able to leverage the new normal and come out of the situation a winner. The FinTech sector is one of the sectors that are winning in the times of COVID-19. In the Middle East, statistics showed that consumers are increasingly willing to choose online shopping and digital payment methods.
SD-WAN a crucial step on the journey to 5G adoption
By Charbel Khneisser, Regional Presales Director, MENA at Riverbed
Global internet outages interrupt internet services
A bug involving US-based telecoms giant CenturyLink briefly interrupted internet service in several global markets, affecting popular streaming services, gaming platforms and webcasts of European soccer, the company and specialized media reported.
BlackBerry mobile phones are back
The BlackBerry keyboard dethroned by touchscreens will live on in a new 5G smartphone planned for release next year, according to a deal between OnwardMobility and Foxconn Technology Group.
WEF summit rescheduled over COVID-19 fears
The 2021 World Economic Forum (WEF) meeting of business leaders and politicians has been called off for January due to the coronavirus pandemic, with organizers planning to reschedule the event sometime early next summer.
New minister of ICT takes office in Oman
His Majesty Sultan Haitham bin Tarik has appointed new ministers in conformity with Royal Decree 111/2020 on the formation of the Council of Ministers. Accordingly, Engineer Saeed bin Hamoud bin Saeed al Maawali was named as the new minister of transport, communications and information technology.