ICT services have become a need in our daily life. Companies are always trying to offer cutting-edge solutions and software to improve the quality of service and guarantee a good customer experience. In order to know more about the latest solutions and software offered, Telecom Review spoke to Professor Charbel Fares, CEO, SpiceTech s.a.r.l. who explained more about the company’s latest CRM solutions.
Years of advanced strategic planning and investment in network development helped the Ooredoo Group excel in its operations globally despite the challenging year 2020. The Group managed to keep the expectations of its customers high with a slew of offerings be it in the form of mobile apps, community support, or uninterrupted network connectivity whilst maintaining its position as a leading telecom operator in the region. With all these ongoings, the Group was also named Qatar’s Best Managed Security Service Provider (MSSP) of The Year for 2020.
In an exclusive interview with Telecom Review, Rania Halimeh, regional business development manager META, Logical Operations & CertNexus at emt Distribution META, gave us valuable insights into the importance of technology learning to empowering women within the ICT industry.
ECT, Europe’s leading value-added services specialist for CSPs, has strived to provide the best software solutions since its foundation over 20 years ago. Throughout that time, the company has borne witness to transformative changes in the telecoms industry, all while remaining true to its customer base: communications service providers (CSPs).
Having malware detection and analysis at its core, Germany-based cybersecurity solutions provider VMRay is focused on delivering advanced cybersecurity protection to its customers. In an exclusive interview with Telecom Review, chief sales officer Ilijana Vavan elaborates on the importance of being protected in this digital era, how they improve the VMRay platform, and the company’s commitment to the Middle East region in terms of digital safety.
You’re reading it here first: The licensing process in Ethiopia is reaching its final stage. Telecom Review Africa has learned from various sources that the Government of Ethiopia has released the final version of the tender documents today. A meeting was held end of last week with the companies that have shown interest to participate in the tender which will allocate two new telecom licenses in Ethiopia. Telecom Review Africa understands that the government, and the organisations supporting it in organising the tender, have provided interested companies with the main changes made to the draft Request for Proposals (RFP), as well as the progress made on the definition of the regulatory framework due to regulate the activities of the newly liberalised telecom sector. They also handled questions from investors.
Accelerating 5G strategies throughout the Middle East and Africa region (MEA) has seen Spirent’s role as a test and measurement provider evolve to include critical live network partner. Today, operators, governments and enterprises alike are looking to the company to help assure performance, keep networks secure and support successful virtualization strategies. In his new role as regional sales lead for Spirent, Tareq Darwish Al-Haji is at the forefront of the company’s work on this front.
Bob Whitman, vice president of market development for carrier networks at Corning Optical Communications discussed, in an interview with Telecom Review, the company’s latest solution, Evolv™ Hardened Connectivity Solutions with Pushlok™ Technology.
Following his new appointment, Telecom Review spoke to Bernard Najm, SVP, mobile networks, Nokia Middle East and Africa to discuss more about different aspects of mobile networks, including 5G, security and customer experience.
2020 has been very challenging year, however Ooredoo was up to the challenge and was capable of supporting its customers. Fatima Al-Kuwari, chief consumer officer, Ooredoo spoke to Telecom Review about the measures that the Qatari operator took during these difficult times and the role it has played. She also highlighted the challenges she faced as a woman in ICT.
