Kuwait Telecommunications Company – stc has announced that in order to ensure the health and safety of both customers and employees, the company has activated its precautionary measures as part of its business continuity plan to maintain and assure key operations and customer support channels.

Read more: stc maintains key operations and customer support channels amid COVID-19 pandemic

Integrated Telecom Company (ITC) and King Abdulaziz City for Science and Technology (KACST) represented by the Internet Services Unit launched an initiative to increase the capacity of connectivity service between universities and academic bodies to more than 12 GB free of charge. This comes as part of the strategic partnership between the ITC and KACST and in accordance with the directives of CITC.

Read more: ITC and KACST launch an initiative to support distance education

Keeping in line with the government directives to encourage citizens to stay at home and be safe in the current scenario, Etisalat’s bundle of initiatives for consumers and businesses will make it easier to study, work, entertain and remain connected with family and friends from the comfort of their homes. 

Read more: Etisalat supports business continuity with new initiatives

stc announced that its network is currently witnessing a growth in traffic for education and health platforms that have been made available for free. The demand growth rate for distance education has reached 1000%, while it reached 177% for health platforms. Furthermore, the growth rate for remote work for various sectors has reached more than 567%, not to mention the 70% surge in requests to download different applications for these purposes and others. stc has managed to accommodate this surge in demand without affecting the level of service provided to customers.

Read more: stc meets customers’ demand for home internet through fortified network

Like all companies, Sofrecom is adapting to the measures taken in the context of the coronavirus pandemic so that the activities may continue in complete serenity. All its teams remain fully mobilized to keep on delivering the services it offers to customers.

Read more: Sofrecom takes specific measures following coronavirus

The U.S. telecoms regulator has announced that major internet providers - including AT&T and Verizon - agreed not to terminate service for subscribers for the next 60 days if they are unable to pay their bills due to disruptions caused by the coronavirus.

Read more: US telcos step up to aid customers amid coronavirus fallout

More Articles ...

Page 4 of 5