CSPs Should Embrace Digital Transformation Now
“Organizations no longer have the option to continue on as they have — they have to adopt and accelerate digitalization.” Gartner
Empowered with low-code development, CSPs that embrace digital transformation have an opportunity to beat OTTs at their own game.
How?↓Digital Transformation Means
Digital transformation means faster time-to-market
As low-code platforms use preprogrammed building blocks and microservices that are simple to understand and modify, they allow an 80% reduction in effort when compared with traditional coding. At the same time, the active participation of business managers and product people allows a faster reaction process to the actual needs of the customer. Plus, if the project requires advanced programming skills, there is always the opportunity for experts to join in.
Digital transformation means CSPs can help their customers embrace their own digital transformation
Digital transformation means automation
Digital transformation lowers operational costs
Due to the nature of the telecoms business, most CSP networks have a heterogeneous mix of legacy platforms and island solutions for various products. It is not unusual that many of those platforms have already reached end-of-life/end-of-service and their maintenance translates into huge operational costs.
A digital transformation that enables virtualized services not only lowers OPEX but allows individualization for key businesses that can drive customer retention up.
Digital transformation means new CSP-driven services
Moreover, the possibility to tailor their solution to the exact needs of a certain group of users, CSPs improve customer retention. While global OTT services can’t be tailored to the needs of, for example, the SoHo and SMEs markets, low code allows differentiated solutions even for different verticals. By offering real product differentiation from their competitors and not only a better pricing strategy, CSPs can achieve higher margins per user.
Lastly but not least, with privacy protection and data compliance taking the spotlight around the world, CSPs have been dealt a winning hand against OTTs that host user data in foreign countries (mostly in the US). After all, CSPs are a local, secure and familiar business both for the public and private sectors, and they can offer convergent services that interact with all third-party AI and IoT apps, as well as open APIs that comply with the local regulations and requirements.
Telecom Technology Trends
5G Network Services
To help CSPs that want to offer value-added services on their 5G networks, ECT provides a number of key components for a robust 5G architecture.
Telecom Low Code
Unlike other low-code application platforms, the TLC is seamlessly integrated into the telecoms network, rather than being positioned in the IT realm.
Edge Computing
For every dollar spent on edge computing capacity, analysts predict that enterprises will be spending $25 on the creation of services using edge computing.
This e-book will change the way you see telecoms service creation.
You are currently viewing a placeholder content from HubSpot. To access the actual content, click the button below. Please note that doing so will share data with third-party providers.
More Information